Notice: Temporary Phone System Disruption

We want to make our patients aware that Orthopedic & Sports Medicine Center is currently experiencing technical issues with our phone platform. As a result, some incoming calls and voicemail messages may not be reaching our office as expected.

We sincerely apologize for any inconvenience this may cause and are actively working with our phone system provider to resolve the issue as quickly as possible.

What you can do:

If you've called or left a voicemail and have not received a response within 24 hours, please send us a message through our Patient Portal, and our staff will respond directly.
If you have an urgent medical concern — for example, if you are a recent surgery patient experiencing complications — please call back if you have not been contacted within an hour or go to the nearest emergency room. If you feel your matter requires urgent attention and have not received a callback within 3 hours, please call our office again.
If you have called and left a message with no returned call, please help us document this issue by emailing your name, the phone number you called from, and a screenshot showing the call to [email protected]. This information helps us work with our phone system provider to resolve the issue more quickly.

We sincerely appreciate your patience and understanding as we work to fully restore normal phone service. Thank you for choosing Orthopedic & Sports Medicine Center for your care.

We're Upgrading!

Effective Tuesday, July 7, OSMC transitioned to AthenaOne, our new Electronic Health Record system. We heard your frustrations with our previous system, and this upgrade reflects our commitment to making your experience faster, smoother, and more connected.

What's Changing:

New Fax Numbers (Effective July 7)
• Main Clinic: (844) 749-1114
• Physical Therapy East: (844) 749-1121
• Physical Therapy West: (844) 749-1120

Text Messaging: Our previous text messaging number is no longer in service. Going forward, messages to our care team can be sent securely through the AthenaOne Patient Portal.

What's NOT Changing
Your care team and your records. Everything transferred automatically, and no action is needed on your part.

Questions? Our team is happy to help.